5
out of 5
POSTED: | BY: Lisa Damian
Medical emergency for my dog
I recently had an medical emergency with my 2 year old Bernedoodle that required her having surgery immediately. I contacted Spot directly to inform them I would be needing to submit a claim shortly. Once submitted, I contacted Spot again and the associate was excellent in making sure that I had all the necessary documents for this claim. She actually went even further by contacting the Veterinary Hospital directly to obtain all the doctor's notes before I submitted. The claim had been processed quickly after that call and I am very satisfied and grateful to Spot and the associate who helped me with my claim.
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