5
out of 5
POSTED: | BY: Sheila Reyes
Easy to sign up online
It was easy to sign up online for my corgi puppy. I did have a question about the platinum package which is effective immediately where the illness and accidental is effective in 14 days, so I had to call up their customer service number and I got in within 5 minutes to speak with someone. But then again I talked to them when they first opened in the morning.
I did use the platinum package and it was super easy to file a claim. Took more days than what I liked but at least they gave you an average for how long your claim takes and they tell you it takes about 1-3 business days for the money to get into your bank account if you have direct deposit.
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