1
out of 5
POSTED: | BY: Grace logan
GO ELSEWHERE - falsely labeling issues as pre existing
There’s so many insurance companies - GO elsewhere.
I made the mistake of choosing Spot insurance. My first mistake was my dad who has been a veterinarian for 30+ years had never heard of it. He then gave me a list of other reputable companies to trust.
Unfortunately I chose to go with Spot as they had sponsored ads and a low premium. I also made the mistake of thinking I probably would not need it.
I signed up and after the waiting period I ended up having to take out kitten to the emergency room as her body had an allergic reaction and become entirely inflamed and covered in open wounds.
I was referred to a specialist in which we are still in the process of diagnosing the exact concern.
Spot immediately declined all claims stating this is pre existing as prior to the full body reaction her spay incision had become infected and they are saying because of that they will not cover her claims for any of her issues.
I am currently in the appeal process and will update this review as we get more answers from spot, however, as of now I am extremely dissatisfied and would warn anyone of signing up with them.
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