5
out of 5
POSTED: | BY: Kim A
Claim access and filing
Very easy to access and claim filing was simple and quick.
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4.6
out of 5
Number of reviews 7,176
Spot is committed to helping pets lead longer, healthier lives by providing pet health insurance with best-in-breed service and high-quality coverage. This is especially important at a time when vet care is becoming more expensive each year. Spot’s focus is to provide pet owners with the tools to help create a world of healthier pets and happier owners. Our pets are part of our pack, and it’s important to treat them with the same respect as our human family. A big part of that is to provide proper healthcare for our furry friends and enable a healthy lifestyle for pet families at both ends of the leash.
With the costs of today’s pet care, having Spot in your corner is helpful for your pet’s health and wellness needs. Spot policies help cover a wide range of covered conditions such as accidents, illnesses, medications, diagnostics, exams for covered conditions, and treatment—even alternative therapies. Spot also provides preventative plans, which include dental cleanings, vaccinations, flea prevention and more for a little extra cost! Spot wants pet parents to worry less and play more with their furry family. Discover the peace of mind of having Spot Pet Insurance.
5
out of 5
POSTED: | BY: CHERYL GOINGS
they do what they say very happy
they do what they say very happy
2
out of 5
POSTED: | BY: slack jaw
Additional charges, no discounts for auto or annual, difficult to cancel
They started charging a service charge for auto payment. Every other service company I pay offers a discount for auto pay, not additional charges. There is no discount for paying annually up front. Every other subscription I pay offers a discount for annual renewal, not a to-the-penny monthly X 12 total. Finally, making it difficult to cancel. Can't cancel through app or email, must call customer service, no 24hr representation, so I'm sure I'll have to be transferred to a retention specialist before this is all over.
1
out of 5
POSTED: | BY: Lara Hoeber
Horrible Experience!!!
I just joined Spot recently after seeing good reviews but wish I did not. It took forever to get reimbursed. I had to call at least five different times talk to five different people that all told me different things about my claim...Always some type of problem. Finally got reimbursed a month after several phone calls and filing several different claims! Not a good experience at all!!
5
out of 5
POSTED: | BY: T I
Clear communication and quick…
Clear communication and quick resolution. Professional responses and timely updates. The platform was easy to use and there were no surprises. This let me worry about the important things, Picchu.
Monthly Cost
Rates start at: $10 (for accident only), $16 (Complete Coverage). plan costs vary based on plan type, pet breed, age, and location.
Coverage
The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%
Payout Limits
Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.
No lifetime limits.
Deductible
$100, $250, $500, $750 or $1000 annually.
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.
Exclusions
Pre-existing conditions, cosmetic procedures and breeding costs are not covered.
Spot Pet Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.
If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.
Accident-Only coverage available.
for a full list of exclusions visit spotpetins.com/sample-policy
Spot Pet Insurance is committed to helping pets lead longer, healthier lives by providing pet insurance with affordable and customizable plan options. Plans cover accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost. Policyholders can use any licensed vet, including coverage eligible mobile and virtual vets.
Insurance plans are underwritten by United States Fire Insurance Company. Insurance plans are marketed and produced by Spot Insurance Services, LLC. (NPN # 19246385)