1
out of 5
POSTED: | BY: Raejeana Pyeatt
Go with a different insurance company
I adopted a puppy at nine weeks of age, purchased Spot insurance for the puppy a week later. She started having some problems when she was 12 weeks old. Spot would not cover any of it. They are extremely difficult to get a hold of, the phone number that is listed usually says "your call cannot be completed at this time", even during business hours. Their website is very difficult to navigate and it takes forever for them to complete a claim, I would not recommend this pet insurance to anyone. I spent more time than it was worth trying to upload documents, trying to find the correct email and the woman i spoke to was not very helpful or friendly. If you are thinking about going with this company, DON"T!!
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