1
out of 5
POSTED: | BY: customer
Absolutely horrible deceitful company
Absolutely horrible company. They denied 80% of my first claim. I specifically asked the salesperson about the claims they denied and she assured me they’d be covered. After my claims were denied, I spoke with Spot and said my sales rep specifically told me they were covered. The customer service rep said they’d send me a transcript of my sales call. A day later Spot called me and said they wouldn’t be sending me the transcript of the call they had previously offered. Awfully suspicious! Needless to say I’ve dropped my insurance with Spot and highly recommend everyone to stay away from Spot Insurance. Companies like Spot Insurance are what gives the insurance industry a bad name. If you want to pay a premium for insurance and have every claim declined, Spot Insurance is for you.
I read other reviews after submitting my review and it’s remarkable how consistently deceitful Spot is! For example, all dogs have pre-existing ears/legs/… and as such Spot will find an excuse to consider any claim as pre-existing! Based on my experience, I agree with the review that states that the good reviews are fake. If you care about your pet and value your time and dollar, go with another provider, Spot is NOT for you!
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