Pumpkin | Pet Insurance Review

4.7

out of 5

Number of reviews 2,453

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: Stephen Karig

They were very nice on the phone…

They were very nice on the phone answered all my questions and helped me when I submitted my claim.
5

out of 5

POSTED: | BY: Lori

Very easy to workbest with and very helpful

Very easy to work with and very helpful
5

out of 5

POSTED: | BY: Jasmin

It’s fast and easy to submit a…

It’s fast and easy to submit a reimbursement request. I have had pumpkin since my dog was a puppy and I’ve only had great experiences with pumpkin insurance so far.
5

out of 5

POSTED: | BY: Joy Strube

What a great experience

I ve been a pumpkin customer for about 2 years I think. It was tough to justify the premiums because money has alsways been tight. I just had my first reimbursement during a very stressful time and it was such a blessing! I want to thank the person who reviewed my claim and y’all for helping me get through a very tight financial season without having to watch my baby be in pain and choose between that and like going broke! Pumpkin made it super easy to file a claim the instructions were clear and the interface so mostly very intuitive. It didn’t take me a minute to figure out how to find my policy. I wish that was one of the header options right away on the side bar like “my documents” or “my policy” or something but then I eventually found it under my pets.

Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.

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