Pumpkin | Pet Insurance Review

4.6

out of 5

Number of reviews 1,504

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: customer

Pumpkin Insurance is the only way to go…

Pumpkin Insurance is the only way to go if you have pets. I opted for the annual package. After Violets(cats) visit, I submitted a claim and received the money within 2 weeks. The direct deposit option is great. Anytime I have needed to call customer service I was impressed by how informative friendly and helpful the staff was.
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5

out of 5

POSTED: | BY: customer

It was simple to submit a claim

It was simple to submit a claim. They approved my claim and got back to me right away. I should have done this years ago.
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5

out of 5

POSTED: | BY: T E

Assistance with invoice and direct deposit

I was assisted by a rep for submitting one invoice and it went smoothly. The rep assisted with setting up a direct deposit for reimbursements. I was paid 2 days after submitting this invoice. At this point I am very happy with pumpkin. I will be submitting my second invoice today. Let’s see how it goes.
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5

out of 5

POSTED: | BY: customer

Always a quick turnaround time with…

Always a quick turnaround time with getting claims processed!
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5

out of 5

POSTED: | BY: customer

Yeah I seen on TV so I forgot to give…

Yeah I seen on TV so I forgot to give it a try so far is working really good
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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