Pumpkin | Pet Insurance Review

Update: griff had his first annual visit since I signed up with pumpkin. This was also my first claim. The online claim process was so simple. Within 2 hours I had a response which it was initially declined. His vet does a lump sum annual vaccines and exam combined. A quick email to pumpkin and within 30 minutes had a response saying I did actually meet the reimbursement requirements under the preventive plan and I will get the 50 dollars in 4-6 days. I honestly can't say enough about the customer service. Please don't ever change what you guys are doing right. I praise you guys to any of my friends who own pets or anyone considering a pet. Griff wasn't happy with the vet visit but I was. We just received our first 6 months of revolution. They have been very good at communicating with my vet and keeping me updated on the process. I have not filed a claim yet but from the customer service side I am very pleased.

The best coverage for your pets with the best prices…

I'd heard the horror stories of people having to make a hard decision when they weren't able to afford unexpected vet bills/illnesses. So when it came to adopting my first pet, I knew that getting pet insurance was a non-negotiable. After scouring the different plans available, I decided to get Pumpkin for two main reasons: The first is their preventative plan. For less than $10/month I get Mysa's flea and tick medication mailed to my house and a vaccination reimbursed every year. Side note: the medication alone pays for itself and I don't have to worry about getting the prescription from my vet since their team takes care of it. The second is their site. It was super easy to get a quote and sign Mysa up. I haven't had to make a claim yet (fingers crossed I don't have to) but that process seemed straightforward as well. One downside is that they're not available nationwide so you'll have to check to see if they're in your area before signing up.

Signed my dog and cat up for Pumpkin and really appreciate that there is finally a pet insurance company that makes preventive meds and care a priority. Pumpkin reached out to my vet to take care of getting their Rx, and both my pets got their flea and tick meds delivered within a week, complete with a personalized note and toy for each of them. From the signing up online to getting their first box in the mail- and even having their care team proactively reach out to make sure they had the info they needed for a speedy refund - everything about the Pumpkin experience has been purrfect.