Pumpkin | Pet Insurance Review

4.6

out of 5

Number of reviews 1,473

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: Ric

Pumpkin’s pet insurance is excellent…

Pumpkin’s pet insurance is excellent their coverage and especially their customer service. Recently I called their customer service and Ali the representative that helped me went above and beyond to quickly resolve my issue.
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2

out of 5

POSTED: | BY: Lesia Trickett

Pumpkin Large premium increase

Purchased 20K/90%/$250 for 1 year old Goldendoodle. Cost $55 (TX). Had 2 claims: one for diarrhea (went toward deductible) and 1 for paw treatment (poison ivy) for $300. New premium for 2 years old: $77. "Not due to claim history, but due to your pet's age and your location". I contacted Pumpkin, got reply: "Your pet growing older", "Due to advancements in veterinary treatments, vets can now do more for our fur babies", "Rates and age factors are filed and approved by your state's department of insurance.​" I researched and compared many pet insurances before buying Pumpkin. I know it is a relatively young company. But I did not see any reviews about 50% premium increase in 1 year.
3

out of 5

POSTED: | BY: Lesia

Purchased Pumpkin pet insurance for 1…

Purchased Pumpkin pet insurance for 1 years old Goldendoodle. 20K/90%/$250 deductible for $55. Had 2 claims: one for diarrhea (went toward deductible) and 1 for paw treatment (poison ivy). Claims were paid fast. At age 2 premium $77. "Not due to claim history. But due to your pet's age and your location". I contacted them about this. Got reply: "Your pet is growing older.", "Rates and age factors are filed and approved by your state's department of insurance.", "Due to advancements in veterinary treatments, vets can now do more for our fur babies".
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5

out of 5

POSTED: | BY: Mary-Ellen

very helpful staff

very helpful staff, claims paid quick
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5

out of 5

POSTED: | BY: Heather Sipes

Quick and easy claims process and…

Quick and easy claims process and payment via direct deposit!
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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