5
out of 5
POSTED: | BY: customer
Prompt and helpful
Prompt and helpful. Saved us a small fortune when our St Bernard ate a sock. Grateful for Pumpkin!
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4.3
out of 5
Number of reviews 1,342
Updated: May 29, 2024
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Sherry Hammond
Pumpkin is very helpful and reasonable
Pumpkin is very helpful and reasonable. I recommend them all of the time..
5
out of 5
POSTED: | BY: Anna
Pumpkin is the best!
Pumpkin is the best! I really spent a lot of time and research on picking the right insurance company for my 2 beautiful Maine Coon cats. I wanted it to be convenient (submitting claims on line) and great customer service - Pumpkin has surpassed my expectations. I tell everyone I know about Pumpkin Insurance and I can tell you - you won't be disappointed :-)
5
out of 5
POSTED: | BY: Pamela Bair
Thank goodness we had Pumpkin
Thank goodness we had Pumpkin. Our puppy, Raven, had to go to the Vet ER. Pumpkin paid our claim without question.
4
out of 5
POSTED: | BY: Rick D.
Pumpkin handled our claim promptly
Pumpkin was easy to sign up for. Sales rep on the phone was very helpful and patiently answered all my questions.
I would have given 5 Stars, but when I had a claim, I waited on hold for 1+ hours for a claims rep and finally gave up. Guessed how to answer a couple of the claim questions and submitted it. Electronic response was fast and professional. Pumpkin paid the claim per the agreement and within their stated time period I received a check.
Overall, I am pleased with Pumpkin and their rates are competitive. 4 Stars. ⭐️⭐️⭐️⭐️
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.