Pumpkin | Pet Insurance Review

Pumpkin has been so helpful in relieving financial stress in a very difficult time for our furrbaby. Mochi is our 8yo kitty mama and passed her annual exam in May 2021 with beautiful color. Our friend just got her kitty a policy at Nationwide and encouraged us to get a pet insurance for ours. We researched and purchased a Pumpkin policy for Mochi in August 2021. In mid Sept, just passed her 14 day waiting period, her appetite started to dwindle and couple days later we took her to the vet and learned she might have cancer. We were so shocked because Mochi has only had allergy and dental issues and never anything major. We were worried that because we just sign up on Pumpkin that the policy won't reimburse her treatment. After Pumpkin reviewed her case, about 4 weeks, they approved the claims! My husband and I were so relieved that we got help from Pumpkin. After 6 months of chemo, Mochi is in remission. Pumpkin reimbursed us up to the policy max. The only regret is that we did not sign up for a higher amount. But seriously, if you have a cat, you will likely at some point have big cost for their health decline, I highly recommend Pumpkin because they did not have fine prints on their policy and their customer services, although took some time, were very courteous and helpful in the end. I have been sharing this journey with my friends and family. It would have been very different if it weren't for the policy through Pumpkin.

Very quick to reimburse after the vet visit. People on the phone are very helpful and efficient in answering question. My first time having pet insurance and very pleased with my choice in pumpkin. Hope it continues

Didn't really help with the expenses of vet visit with the second cat.

Extremely happy with Pumpkin insurance and how quickly they handle claims.

When your vet recommends a pet insurance company and believe me they are the best in my book. I put in for a claim for my westie and, received emails from the company advising what was happening with the claim. They also told me when to expect the check. I'm thrilled with everything.