Pumpkin | Pet Insurance Review

Your company cares about our furry loved ones. And does everything they can to help.

I've adopted kitties that wound up seriously ill later in life requiring a good deal of expensive medical attention though they were not covered by pet insurance. Big mistake! Not having insurance or money set aside to care for critically ill critters makes medical decisions very difficult at best. This time around, on adopting a new older kitty I thought it wise to purchase pet insurance. Good decision! A couple years after adoption of my aging fur baby she needed surgery for a bladder stone and later was diagnosed with Type II Diabetes. Filing claims with Pumpkin Insurance turned out to be an easy process and saved me a great deal of money covering a good portion of her surgery bill and ongoing diabetic prescriptions. My only minor complaint...the time between submission of claim and settlement. Despite - I'm very grateful to Pumpkin Insurance for their helpful coverage. Made deciding appropriate medical care choices much less stressful. My fur baby is comfortable and happy having been able to receive prompt medical care.

Very easy to work with, quick resolution of my claims.

The representative I spoke to on the phone was very helpful and my claim was processed very quickly, even though I faxed my claim.

Pumpkin was so wonderful in August (2022) when I turned in my claim for my family’s sweet senior rescue Jose (13.5 yr old, 3.8 lb chihuahua), after he fell ill and ultimately died. We were devastated. A week later, I turned in everything I had, but I misplaced a receipt and did not realize it until I was told the Pumpkin team contacted the ER vet and his regular vet and found it. I was so very grateful. After losing Jose, I assumed I would have to pay the full year of his insurance coverage (we only had him for 7.5 short months). But they canceled his policy about a week after my claim was closed. This insurance company is the real deal! If we do decide to get another dog, I will 1,000% use Pumpkin insurance!!!