Pumpkin | Pet Insurance Review

4.3

out of 5

Number of reviews 1,311

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 3.0
  • 4.3
  • Count
  • 0
  • 3
  • 1,311

Updated: May 29, 2024

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: Rebekah

I am so glad I decided to get Pumpkin…

I am so glad I decided to get Pumpkin last year for my 13 year old cat. They have been wonderful at helping with the vet costs for him. I will continue using them and will return in the future with any other pets we may have in the future. They make submitting claims so easy, and it’s definitely worth the investment.
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5

out of 5

POSTED: | BY: Austv

Great Experience

Excellent service and timely processing of claims.
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5

out of 5

POSTED: | BY: Connie Rhett

A new pup and a BIG bill

A new pup, a weekend at the emergency vet, a huge bill and new pet insurance caused quite a bit of anxiety for us. No worries … Charlie Pup did well with great emergency care and our Pumpkin insurance lived up to our expectations. All was covered, minus our deductible of course. We are happy Pumpkin customers!
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1

out of 5

POSTED: | BY: Becki

Claim Service Miscommunication

I was happy with my first claim submission. It was simple. However, I still have not received payment and am awaiting a check. No other method is acceptable. I am a Senior with limited mobility and computer knowledge is zero. I am doing good to manage a cell phone. Thank you.
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5

out of 5

POSTED: | BY: Barney's Mom 🐾

Pumpkin is a great pet insurance plan…

Pumpkin is a great pet insurance plan that allows you to pick the coverages you want. The employees are wonderful to work with and they have fast, efficient response times! I love them! I mean, who wouldn't with a phone number like 1-800-arf-meow 💛
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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