5
out of 5
POSTED: | BY: Michelle
Brand New Customer
We are a brand new customer & so far my experience has been great. Hope it continues!
Read more on Trustpilot
4.6
out of 5
Number of reviews 1,476
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Gordon
efficient
it was easy to get all the information for your pet ,not confusing like most
5
out of 5
POSTED: | BY: Regenia Schedule
Expect great things
Your employees are pleasant, experienced, helpful and want to help you find whatever options are available that works best for your fur babies!
5
out of 5
POSTED: | BY: Roger Dorcas
My pone experience was great
My pone experience was great. But I still have not received my copy of my policy.
2
out of 5
POSTED: | BY: Vivian Eriksen
I tried to change my billing…
I tried to change my billing information on line. I spent(actually wasted) an hour trying to do this. I tried several different devices, checked my internet connection and restarted/refreshed my devices. I was having a hard time so I called Pumpkin’s customer service. The agent was nice and professional, but she was unable to help me. They can’t change billing information, it has to be done on line. This, to me was frustrating, I just want to make my payment on time and unfortunately my current card on file has been deactivated, until I get a new one.
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.