5
out of 5
POSTED: | BY: customer
Pumpkin has excellent costumer service…
Pumpkin has excellent costumer service and my claims solved very fast.
Read more on Trustpilot
4.6
out of 5
Number of reviews 1,425
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5
out of 5
POSTED: | BY: Slimshady
Preventive Essentials is worth it.
I added the Preventive Essentials package to my insurance plan. Thankfully, I haven’t had to use the accident/illness coverage yet but my first claim for my cat, Skyy’s, annual visit was approved and reimbursement was issued quickly. Thanks for an easy process so far! I really hope it continues!!!
5
out of 5
POSTED: | BY: Joanna
Whenever I speak with Aaron or any of…
Whenever I speak with Aaron or any of the other wonderful customer service reps it's always a positive and rewarding experience whereby my questions are always answered and my problems are always quickly resolved.
5
out of 5
POSTED: | BY: customer
Great customer service
Great customer service, caring company in a world that doesn’t care often enough.
5
out of 5
POSTED: | BY: Kat Holmes
You guys not only process claims…
You guys not only process claims quickly. But you care. Every year you send my cat a new toy for Christmas. It's sweet.
Monthly Cost
Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.
Coverage
Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.
Payout Limits
Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.
Deductible
3 options: $100, $250, $500 and $1000
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).
Exclusions
Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin:
Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.
Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.
Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.