Pumpkin | Pet Insurance Review

4.6

out of 5

Number of reviews 1,476

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: customer

Jaime was very professional and…

Jaime was very professional and informative. She had helped me to find the best pet insurance for my furbaby. I was much satisfied with the service was given to me.
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4

out of 5

POSTED: | BY: customer

Everything seemed to go fine through…

Everything seemed to go fine through your online experience. However, I did not like how your communications or lack thereof went post my making my payment on my pet's policy. I'm not even sure what my account number is, when the policy started and when I can use it if needed. I'm left to dig out the information and your website account information is not very detailed with this information.
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5

out of 5

POSTED: | BY: william garrett

I have to yet used it but sure it is it…

I have to yet used it but sure it is it is vet recomended
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5

out of 5

POSTED: | BY: Denise

Registered my cats

Registered my cats, Jasper and Edward, after an expensive yearly exam. My vet recommended Pumkin since they are both 8 years old. I was able to submit the vet receipts very easily and today received notification the the claims had been approved, all within a week. Very happy with the experience. Money from the approved claim was deposited into my checking account.
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4

out of 5

POSTED: | BY: Lucille Levine

Quote process not without issues

Although we ultimately purchased coverage from Pumpkin, dealing with the sometimes not functioning quote website was an exercise in total frustration. The rep that I worked with over the phone was very helpful. She did acknowledge the issues with the site and took information to help to hopefully resolve their issues.
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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