Pumpkin | Pet Insurance Review

4.6

out of 5

Number of reviews 1,425

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
5

out of 5

POSTED: | BY: Sammy’s Dad

Friendly and Efficient

Customer service is friendly and efficient. The process could not be smoother. My Vet sends me the electronic bill, I attach it to the claim. I have referred you over and over. Thank you Pumpkin!
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5

out of 5

POSTED: | BY: Jill Chapman

Marley’s TPLO

When Marley needed a TPLO, I submitted the invoices and medical records. Pumpkin insurance reviewed and paid the claim timely. Their customer service was very responsive to my questions.
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2

out of 5

POSTED: | BY: customer

Understanding the real purpose of pet insurance

The people being insured for their pets should always be reminded that insure only pays off if your animal is critically ill otherwise you are just paying out money for no return.
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5

out of 5

POSTED: | BY: customer

Jaime was very professional and…

Jaime was very professional and informative. She had helped me to find the best pet insurance for my furbaby. I was much satisfied with the service was given to me.
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4

out of 5

POSTED: | BY: customer

Everything seemed to go fine through…

Everything seemed to go fine through your online experience. However, I did not like how your communications or lack thereof went post my making my payment on my pet's policy. I'm not even sure what my account number is, when the policy started and when I can use it if needed. I'm left to dig out the information and your website account information is not very detailed with this information.
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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