Pumpkin | Pet Insurance Review

4.6

out of 5

Number of reviews 1,477

Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.
3

out of 5

POSTED: | BY: Robin Roberto Horgan

No correspondence when claim is…received

No correspondence when claim is received. Only cover two vaccines per year. Not able to send in claims by USPS
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4

out of 5

POSTED: | BY: Anne F

Patience, Thorough and Accomodating

The customer service lady was patient, thorough and very accommodating. She answered all our questions and made sure we understood what the insurance covered, what it didn’t cover and helped us make the affordable choice for our two dogs.
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5

out of 5

POSTED: | BY: 321

Easy Enrollment

It was easy to enroll our cats and the paperwork came in the mail quite quickly. We thankfully haven't had a claim yet but the enrollment experience was great.
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5

out of 5

POSTED: | BY: customer

Customer service is great and easy to…

Customer service is great and easy to turn in claims
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5

out of 5

POSTED: | BY: Samantha Lynn Villa

Very good sending paper work was easy…

Very good sending paper work was easy and getting my money from my dogs shots was quick and easy
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Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.

Coverage

Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.

Deductible

3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).

Exclusions

Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
Pumpkin Pet Insurance detail
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.
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