Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 761

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Jen

Best Pet Insurer

Always quick. Friendly. Claims process is quick and easy. Just email your claim documents. I have 2 boxers who are both insured. I’ve recommended this insurer to all of my pet owning friends.
5

out of 5

POSTED: | BY: Deb

Best Pet Insurance Company

Awesome company - many claims and never a problem
5

out of 5

POSTED: | BY: Roseana Crewe

Best company ever

Always friendly and understanding agents to talk to, very helpful and calming to talk to. Would recommend to everyone for their furry family.
4

out of 5

POSTED: | BY: Shelley Toomalatai

Friendly and knowledgable

It is a relief to have a decent insurance on my new pet...as I rescued her as an older dog 6.5, I was unsure of what kind of insurance to get for her and what it would cover. Pets plus Us seemed to fit the bill...I have my other dog on it already so it made sense to put my new girl on there as well. I really like that you don't have to pay the deductible unless you use the insurance which is nice and the rates don't go up often like another company i was on.
1

out of 5

POSTED: | BY: Lindsey

Look elsewhere

We thought we were being responsible pet owners by paying $100/month to Pets Plus Us for our illness/accident policy. When our 8 month old puppy became ill, our vet bills came to almost $8000. No problem, we thought: 80% will be covered minus $100 deductible. Well, Pets Plus Us covered 0% of our bills. They found a way to exclude the claim by misconstruing the information provided by us and our vets. They didn't complete the pre-approval they said they would do so we were stuck after the fact. Their customer service is also terrible: you wait on the phone forever to speak to someone and calls and emails are often not returned.
Please leave a review

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
Provider website

Get a quote today

Leave a review