5
out of 5
POSTED: | BY: Zel Kudan
Good Job
Was treated very professionally and courteous
4.1
out of 5
Number of reviews 772
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
5
out of 5
POSTED: | BY: RSG
Amazing service
- fully explained coverage and Pets Plus Us was there when i need them. Cannot stress the superior customer service they offer and the speedy claims service.
5
out of 5
POSTED: | BY: Betty
Excellent service
I was referred by someone to look at Pets Plus Us I am a first time pet order and I was very happy with the service that I received when I called to decide what package to get for my pet.
5
out of 5
POSTED: | BY: Nancy Boutilier
Highway Robbery
On August 13, I took an Accident/ Illness policy out for my new puppy, Penguin. On February 10 she was taken to the Veterinary Hospital at the University of Montreal in St. Hyacinthe Q.C. After a day of diagnostic tests and evaluations, Penguin was scheduled for surgery on February 12. She was released after a bill of $4205.64 was paid.
Finally, after submitting the claim to Pets Plus Us, several times, I received an email from the company which stated the amount of $0.00 was payable.
I spent a VERY long time on the phone with a representative and listening to awful music. It was just like talking to the wall. Shame on Costco for supporting such a scam!
1
out of 5
POSTED: | BY: Nancy Ellen
Theives
I purchased this purebred, registered Manchester Terrier from a reputable breeder in New Brunswick mid- July. I investigated PetsPlusUs at Costco when I returned to Ottawa. I paid for accident and illness insurance and registered Penguin through my vet inManotick in the fall. On February 10 I travelled to The University of Montreal Veterinarian Hospital to have the pup assessed. She had several diagnostic tests, a surgery, a tooth extraction and an evaluation of a cardiac condition. After sending in all the to this company SEVERAL times, I received a cheque for $0.00 for a bill of $4,204.65. This insurance company is fraudulent and I am sickened that a company like Costco would represent them.
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.