1
out of 5
POSTED: | BY: Jennifer
Not worth paying for
So far I have had this for about 6 months and have submitted receipts and the proper form and all have been denied for no reason.
4.1
out of 5
Number of reviews 761
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
1
out of 5
POSTED: | BY: Chris Beach
Terrible
I am cancelling my policies with this company because they are inept. I submitted a wellness policy claim in December 2019. It is now April and they still have not paid the claim. They sent me two cheques - I returned one and they recalled the other. I have spent untold time on the phone and sent them letters but they still can't seem to do what should be simple and straightforward. Awful. Go somewhere else for pet insurance. Anywhere else would be better than this company.
5
out of 5
POSTED: | BY: Carine Rutherford
I cannot say enough about the compassion that I was shown by PetPlusUs when we lost of beloved dog of almost 13 years.
Thank you to the staff at PetPlusUs for the compassion that they have shown to us when we had to put our beloved fur baby down over this weekend. I cannot say enough about their staff and messages that I received from them.
5
out of 5
POSTED: | BY: Karryn Barclay
Outstanding Service
I was very impressed with the service I receive from Allison. She was happy, polite, and very understanding Thank you so much for having on your help line
1
out of 5
POSTED: | BY: Phyllis Gittens
I want to cancel the policy, and you certainly do not make it easy.
Please cancel the policy..
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.