Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 804

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Paul Caverly

Slow refunds, 2020

So far we have submitted 2 claims. 1st beginning of Sept., refund received OK, 2nd claim submitted Sept 25th (no refund so far), 3rd claim should go in Oct. 19th. The question/answer page does not indicate how long it will take tp process a claim. When you have several bills to submitted it may be difficult to keep track of all your records/claims. The your portal does show info link claim "in process' but no time lines. If you have thousands of dollars in claims you would like a speed refund so you can pay your bills.
5

out of 5

POSTED: | BY: Jill Brogan

So glad we have pet insurance. It has given us peace of mind with our dog’s health.

We love having the peace of mind that comes with pet insurance. I would not have a furry friend without this.❤️❤️
5

out of 5

POSTED: | BY: Joanne Girvan

Terrific!

Pets Plus Us had been awesome. I have had a great experience with them so far, so much so that I just added another pet to my plan. So glad I joined with them.
5

out of 5

POSTED: | BY: Jeffrey Hume

Top Notch service from Pets + us

I purchased pet insurance from Pets + US yesterday. The agent was excellent. She was very knowledgeable and very focused on customer service. Everything related to the insurance was very clearly explained. I was very happy with the price of the pet insurance and with the service I received.
1

out of 5

POSTED: | BY: Sharon McLarty

Don't Bother!

After 11 years of paying premiums (over $4,000!) Pets Plus Us denied my very first claim - because my dog's surgery was not the result of an accident (getting hit by a car appears to be all they will cover). What a waste of good money and this company has no compassion whatsoever!
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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