Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 758

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Nancy Boutilier

Fraudulent Charges on Visa

I cancelled my policy for illness and accident insurance when the aforementioned company paid $0000.00 of my $4000.00 plus bill. This was done in the middle of April, several times by text message and once on the telephone. Somehow this company charged my credit card on May 13, 2020 for services that they did not provide. Protect yourself from fraud! Shame on Costco for sponsoring this scam.
5

out of 5

POSTED: | BY: Graciamaria Cea

Best pet insurance company.

It started with pc insurance and transitioned to pet plus. I have to say didn’t even feel the transition. They have helped me, understood my needs and have always had my back. Look no more for insurance. These guys got you and your pet.
1

out of 5

POSTED: | BY: Jayelane Ruiz

Customer and insurance is garbage

Not so happy with the customer service and to the insurance. They’re not helpful enough and give you a wrong information. Totally garbage.
5

out of 5

POSTED: | BY: Kimberley A

Going above and beyond!

I called to get some information on my premium and the representative that I spoke with (Deb) went above and beyond by finding the information that I was looking for, as well as doing some extra research and giving me some additional advice regarding my account. She was very thorough and very efficient. Thank you!
5

out of 5

POSTED: | BY: Alex

Reliable and good customer service

After my terrible experience with another insurance company I was unsure if I should take an insurance for my pet again. Based on the review, I contracted an insurance with Pet + Us after my dog turned 10 years. It was a good decision since a 1.5 year later he ended up needing an expensive emergency surgery. The refund process was smooth and I had a very good customer experience with the reps I have spoken to. Will definitely recommend.
Please leave a review

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
Provider website

Get a quote today

Leave a review