Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 772

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

VETERINARIAN: Fuller Animal Hospital and Riverwood Vet Clinic

POSTED: | BY: Becky Benner

Very quick turn around

This is the second time I had to use our pet insurance this year for my other dog. The turn around for re-reimbursement was quick and very detailed. I highly recommend Pet's Plus Us for your pets insurance. It would have been way too hefty of a bill without them, especially for 2 dogs needing surgery just under 5 months apart..... :( Thank you to the best surgeon for my dogs lives, Dr. Fuller in Airdrie (currently) and our town veterinarian Dr. Kibblewhite at Riverwood Vet clinic in High River.
5

out of 5

POSTED: | BY: Angela Martinez

No brainer

Our puppy suddenly lost feeling in his hind legs. We were able to take him to the vet without worrying too much about medical costs as he was insured. After scans and neurological consultations we were able to get our boy the help he needed. Without insurance it wasn’t something we would’ve been able to afford out of pocket. He has more work to be done in the future but so far in one month insurance has paid out thousands. For additional peace of mind they also offer the chance to approve medical expenses in advance for more costly procedures scheduled ahead of time.
1

out of 5

POSTED: | BY: Kat Paradis-Blais

Nothing but a hassle since joining

This is by far the worst pet insurance compagny. They increased our premium 2x in the spam of the same year even though they say their premium will never go up base on dog bread and size. We went from paying $123 last year to $149 and now $157 with a 20% dicount this year. They find every excuses in the book not to pay even when it is an emergency. CAA should not be recommended this company at all.
5

out of 5

POSTED: | BY: Anthony Dupin

Good Job

Excellent customer service and availability. Expedient claim processing!
5

out of 5

POSTED: | BY: Tania Minuk

Quick and fair

The submission process was straightforward and we received notification of our reimbursement within a few days
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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