Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 774

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
2

out of 5

POSTED: | BY: Nancy Cooper Fudge

My cat needs Renal Support food at $65 a case. I was not told that we were allowed $75 for the entire year!!!!!

If an animal develops an illness, I would expect a reasonable amount for care ie:special food to keep her kidneys functioning
5

out of 5

POSTED: | BY: Kamil Aktug

Excellent in service and care!

We have had this service for many years and have been very satisfied! the customer service, the online system for claims, and the all round care of this company puts them in my number one spot. When my Doberman Crade Eyian passed away last year they did not hesitate to refund the unused paid insurance, they even sent a card! The staff member who I spoke with was very kind and showed a lot of compassion. Now with Crade gone we have been utilizing the insurance for our other pup named Bella Nox who is 10 now and is going through tests for Cushing Disease , and let me tell you the coverage for all the tests and medications is well worth the monthly payments. Your refund is 2-4 weeks, but submitting everything takes seconds. I have no problem waiting on the refunds as the service is what I truly care about. If information is missing on a claim they will contact you immediately to ensure you get the refund. I fully recommend Pets Plus Us!!
5

out of 5

POSTED: | BY: Dubravka Gvozdic

Great experience

Great customer service
5

out of 5

POSTED: | BY: Matthew Tracey

GREAT CUSTOMER SERVICE - FRIENDLY

Top notch customer service. Solved my issues. Timely Response
5

out of 5

POSTED: | BY: RHONDA TRAHAN

VERY HELPFUL CUSTOMER SERVICE!

THE PEOPLE ARE VERY HELPFUL
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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