Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 758

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Natasha Julal

Extremely pleased with the level of service and no hassle claims.

Our beloved Bailey had many health issues, and within the last couple of weeks of his life, claims were north of $10k, and we did not receive any hassle from PPU in paying the claims. Which was much appreciated, since we were devastated and grieving his loss and huge void in our lives.
5

out of 5

POSTED: | BY: Clare Perera

Fantastic staff!

Great staff! Very knowledgeable, professional, efficient, and friendly.l!
1

out of 5

POSTED: | BY: Ash Ansary

Complete Scam

I filed 2 claims with them and both were rejected. Spent 10+ hours on the phone with their customer service and the vet trying to fix the error they made. Finally gave up after a month. Second claim was for a simple blood test and it was declined because they didn't find the vet notes sufficient enough. The form was detailed and filled out completely. They try anything to decline the claim. This is a complete scam.
5

out of 5

POSTED: | BY: Katie Kelloway

I love your insurance! Prompt online claim process and haven't had any issues.

I wanted to thank you guys for all your help with little Oreo and look forward to coverage with you throughout his life. I've had no problems and am pleasantly surprised with ease of claims and I really think your the best coverage money can buy for my little dude. I love having exclusions upfront and knowing what I'm covered for which is not offered at any other company.
2

out of 5

POSTED: | BY: Nancy Cooper Fudge

My cat needs Renal Support food at $65 a case. I was not told that we were allowed $75 for the entire year!!!!!

If an animal develops an illness, I would expect a reasonable amount for care ie:special food to keep her kidneys functioning
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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