Pets Plus Us | Pet Insurance Review

Every claim I tried submitting they tried to say was a pre-existing condition or that it was not covered, but it was always covered before. They will do anything to get out of paying you for legitimate claims for your dogs Illness and their last months they had left the meds they required to stay comfortable was consistently denied.. I think is a horrible way to treat a long time customer for 12 years.

I could not be more pleased with Pets Plus Us Insurance, I purchased the policy before bringing my puppy home at 9 weeks old hoping to never have to use the policy, but unfortunately our claims have been a regular occurrence pretty much since day one, and ongoing for the past three years; everything from random illnesses to most recently a $5,000 knee repair surgery. I have never had an issue with a claim and without Pets Plus Us, I don't know how I would have managed to take care of my puppy...specifically the surgical bill. I tell people all the time how great my insurance policy is, I give Pets Plus Us 5 stars all the way!!

I have been with Pets plus Us through 2 dogs . Anyone I speak to is kind efficient and patient. I highly recommend them . I had a sick dog that eventually died and they helped me a lot .

Pets Plus Us has been truly amazing for us, helping us take care of our dog. Without them we would be faced with a difficult financial decision. They have made the decisions easy - focusing on care and not worrying about costs. Thank you!

We have had dog insurance through PetsPlusUs since Enzo was 12 weeks old - so he had a clean slate medical record. We opted for the higher coverage with a low 10% copay and $100 yearly deductible. I recently made a claim for the first time and was extremely pleased at how streamlined the process was and how quick the reimbursement occurred. One thing I really like about PetsPlusUs is that they cover basically everything - including the diagnostic exam! I’m so thankful we chose this insurance provider and I would highly recommend choosing this insurer especially if your pup is young and hasn’t had any vet visits for previous issues (as these will be an exclusion in the policy which most people don’t understand and then later get mad when it’s not covered).