Pets Plus Us | Pet Insurance Review

Would never go with this company or recommend it to anybody. They will deny every claim based upon technicalities or they will say preexisting condition even though the condition was diagnosed a year after the policy was in effect. Better off putting that money aside and use it if necessary. I even included a signed document from my doctor that it was not a pre-existing condition but to no avail. Money down the drain for nothing. They will sweet talk you into thinking that its the best coverage whereas when the time comes a way will be found to deny your claim. I wish I had read through the reviews before i signed up with them. Hundreds of 1 star critical reviews with very very few good reviews ( must be their underwriters - LOL ). Ombudsman complaint did not work. Now I have to go to Ontario Consumer Protection and better business bureau. I have been blatantly cheated and as a matter of principle I am not letting this go until I have exhausted all resources including spending money on a law suit. With them having cheated this many customers I am sure I will get more support. FYI - their ratings wer very good until 2 years back and then something happened with their management that decided to flush business ethics down the toilet.

Riley had eaten something metal during Xmas claim was not covered but because I reported it she had gotten sick and because I was upfront about her history they claimed it was a pre existing condition and it was not. Gastro intestinal cover a lot of issues thankfully she grew up and is way better but horrible insurance

Try them for sure - you'll be pleasantly surprised.

I have never had any problems getting reimbursed, and making a claim is easy. Unfortunately my grill has S.L.O. so I have had to make more than I would like, but it's always easy. Costumer service is friendly and helpful every time.

This PetsPlusUs insurance has been the best peace of mind we purchased for our furri family members. Claims have been hassle free and easy to complete.