Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 815

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

VETERINARIAN: Boundary Bay Pet Hospital

POSTED: | BY: Leandro Gobbe

It's always a hit or miss

I really don't trust this insurance company. Every time I submit a claim, you'll never know if they'll cover the costs or come back with something new and denying the reimbursement. They've changed my policy twice and both I've proved that they were wrong. I really don't recommend to anyone and look for a serious insurance instead of Petsplusus.
1

out of 5

POSTED: | BY: Lisa Sheraton

Good until they decide to discontinue your insurance and provide you with a new one that is triple the price and way less coverage

I've been a customer for over 7 years and suddenly and coincidently after my dog has been needing reimbursement for illnesses, they have discontinued my insurance and will only provide me with one that is 3x the price and with way less coverage. Before this change I was paying $50 a month for $1500 per illness/accident. Now they have offered me with $160 a month for $3000 max a year. I cannot change this plan without my dog's current conditions being excluded (what I need the insurance for). I cannot switch providers because my dog's current conditions will not be included. If I were to sign up with the same company for the first time I would pay $170 for $7500 yearly coverage. The kicker is that they knew in December that this was going to happen - before my dog's issues - but only told me in February, 1.5 months before I get to decide if I want to continue coverage. Needless to say, this experience has taught me that this is an insurance company. They are trying to make money, not trying to help me and my dog out.
5

out of 5

POSTED: | BY: Ann Laing

Fast approvals and payout

We are going through a cancer diagnosis and treatment plan with our dog. The vet has been able to submit the documents directly for us and the approvals and payments are coming in very quickly from Pets Plus. It is making a stressful situation easier for us. I am very thankful for the Pet Plus Us group.
4

out of 5

POSTED: | BY: Fred Green

Painfull Experience but Recovering and Free of It

Our 8 year old female Schnauzer was experiencing abdominal pain two weeks ago. She was initially diagnosed as having a Pancreatitis flair up but after further testing it was determined that it was Hyperlipidemia. Our insurance coverage made the situation more manageable financially. With the medicine prescribed to support her liver and gallbladder as well as her prescribed low fat food, she is hopefully well on her way to a full recovery.
5

out of 5

POSTED: | BY: Krista Frasz

Emergency vet visits without stress of costs

We recently had to deal with our French Bulldog being diagnosed with non operable spine issues. It was incredibly stressful and costly but having our Pet insurance in place and access to help with our questions was amazing. Processing of forms was super easy and reimbursement happened quickly - thank goodness for Pets Plus Us

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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