Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 758

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Mohammed Kubah

No follow up no one answer

Well there was an issue with the payment need to change the card I was surprised no way that you get anyone on the phone they just keep you waiting on hold even I tried to go to there office as I live in the same city but it seems it’s a shell office in an office building in Oakville if to pay you I can’t reach you how will I reach you if the puppy is sick ?
5

out of 5

POSTED: | BY: Brigitte Kalman

Life saver

Highly highly recommend this insurance. Our dog was diagnosed with a kidney condition after we started the policy and it has hands down been the reason she has lived a longer, more healthy life. Thank you!
5

out of 5

POSTED: | BY: Irena Ryn

French bulldog insurance

As you may guess, French bulldogs are not that easy to insure however pets plus us makes communication and submitting claims easy with their online portal. They are generally very quick with responses and list that exact reasons you were approved/ need more information. Overall I am happy with their services.
5

out of 5

POSTED: | BY: Janet Petty

When my dog was a puppy I said we needed insurance.I was right and have found this company so easy to deal with and fast with payout on claims.

Simply the Best I could ever deal with.
1

out of 5

POSTED: | BY: Brian salls

Worst first experience for insurance

Phone waits were 20-30 minutes, we adopted two 1yr olds, then one displayed and then was diagnosed with Guardia soon after they came home with us. The insurance company denied the claim because they said it was pre-existing. Because we mentioned, but were not sure, to the vet he may have been showing signs when we got him home. They denied us the claim. Because of this interaction I will never ever consider pet insurance, they will do all they can to back out!
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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