Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 815

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Teresa Pietrantonio

Quick response

We were extremely pleased with the ease and response in obtaining a refund after submitting our claim.
5

out of 5

POSTED: | BY: Chelsie Thurlow

Thanks pets plus us - highly recommend

I have three bulldogs that are covered through pet plus us -my oldest plan is coming up on five years in September. We have had a number of unexpected medical things arise over the last almost 5 years with each of our dogs, everything from ear infections, heart condition, skin issues, eating a foreign object, I fall from a window and our most recent and most expensive surgery yet is a TPLO knee surgery under our youngest canine that is just over a year old. First and foremost, I want to say that PET plus us has been there when we truly needed them the most like everyone else we have been struggling. I myself have a heart condition and that interferes with how much work I can do with a disability myself so having good coverage plan that I can count on For my three canines means more than words can say as I could not have any more children after a cardiac arrest I had .. the medical care that my canine have needed. I would not be able to achieve without my insurance plans. Every time I have spoken to any of the staff at PET plus as they have been none other than welcoming fantastic at getting back to me with answers to my questions or clarifying, they are quick at paying back claims and easy submissions through their portal. And one of the best things is that they are very affordable now I will admit that each year premiums do rise with the cost of inflation.. and it is starting to become a little heavy on the bank account with three dogs being covered, but so far they have been very reasonable rates.. I really hope they continue to be reasonable with their rates as many people like myself have more than one pet.. I think the goal between owner and a good insurance is that we are coming together to ensure the medical care that are beloved for babies need when they arise can be taken care of this means less animals being surrendered to shelters and more owners able to care for their fur baby until it is time to say good bye and rest asured pets plus us is there for you when that time comes too Thanks pets plus us 💕 please keep the amazing coverage and affordable rates and amazing communication and friendly staff couldn’t send a bigger recommendation hands down 5 stars! Mabel , Nova and Mia and their momma Chelsie
5

out of 5

VETERINARIAN: VCA Canada C.A.R.E. Centre

POSTED: | BY: Homero Silva

Pets plus us is a relief

My cat needed a biopsy and the least of our concerns was our policy or money. We knew pets plus us had our back and they delivered. I def recommend them.
5

out of 5

POSTED: | BY: jJim Ness

Still do not believe itn to repair said inn

Pets Plus Us saved us over $55000 over two Bernese Mountain Dogs between 2022 and the present. The first Bernese Mayday became ill with cancer of the spinal cord. She was 4 years old and was given 4 months to live. She started radio therapy (6 sessions) along with chemotherapy. After approximately six months was given a clean bill of health REMISSION! About 9 months later the cancer returned and we were back into chemo. Mayday did six more rounds of chemo and unfortunately succumbed to the disease. Pets plus Us reimboursed us 80% for her treatment. Last spring our other Bernese Stella tore a ligament in her back left leg and after several months of treatment was operated on to repair the injury. At the same time she was diagnosed with an enlarged gall bladder and needed to be seen by another specialist with follow up. All of these treatments were covered under our policy with Pets Plus U Leave it to say that the cost of the insurance has been covered many time over and that our furry friends have been well treated with the help of their insurance. WELL WORTH THE INVESTMENT ..
5

out of 5

POSTED: | BY: Katie Thompson

Absolutely Necessary

Getting pet insurance is not an expense that most people want to pay for. But my 2 year old Bernese Mountain Dog has had some health issues the past few months, that have resulted in $12k+ of vert bills since last October. If it wasn't for having Pet Plus Us, I don't think Lou would still be around! So I am very grateful. They are quick to return with a response, and quick to refund the money that I have had to pay up front. I would recommend to anyone!

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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