Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 758

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Owen Rigby

Wonderful customer service experience!

I just want to give a big shout out to Tyler at Pets Pluse Us. He was very helpful in educating and explaining a handful of things we were uncertain about. He gave us peace of mind that we have our Labby girl all taken care of when it comes to her insurance! Thanks again Tyler!
1

out of 5

POSTED: | BY: Andre Pontes Melo

Complete Scam - Avoid at All Costs

I trusted this insurance because of their partnership with Costco, a brand with a great reputation. I've been paying for this insurance for a long time and never made a claim. My dog has pre-existing conditions, and I've always covered treatments out of pocket. When I finally needed to use the insurance for a skin infection, they denied my claim, citing pre-existing conditions. However, the records they referenced had nothing to do with my dog's skin! After calling, they suggested reopening the case, but I cancelled the insurance immediately. This feels like a scam—they do everything possible to avoid paying. I want an insurance company that actually helps, not one that works to avoid their responsibility.
5

out of 5

VETERINARIAN: Cambrian Animal Hospital

POSTED: | BY: Chad Bernier

saved from financial hardship

when I adopted my French bulldog I never would have expected that her first year would have cost me thousands of dollars in emergency veterinarian care but thanks to having this pet insurance I won’t suffer the consequences of financial hardship because of it .. and to think I almost didn’t get the insurance .. Truly thankful and blessed that I did
4

out of 5

VETERINARIAN: AVC

POSTED: | BY: Anonymous Anonymous

Good service with our doggy

Great customer service and fast payment of claims! Didn’t receive as much % of claim as rep on phone told me I would.
5

out of 5

POSTED: | BY: Nicole Chadwick

TPLO surge

My dog Ace hurt his knee while he was at a kennel. We picked up Ace and took him right to emergency care. They knew right away that he would need surgery and schedule it for that week. Once the procedure was done, our vet office submitted everything and we had a maximum claim amount paid back to is within 4 days.
Please leave a review

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
Provider website

Get a quote today

Leave a review