Pets Plus Us | Pet Insurance Review

I have had pets plus us and my dog Benito for 5 years. I applied for this insurance upon welcoming our family frenchie into our home and I have never had to use it up until now, and let me just say that while our doggie has never had any serious health concerns the unexpected happened and pets plus us made it so easy the whole way through this lengthy process of trying to figure out what was going on with our pet and further more when i was unsure of how to proceed with certain claims i was able to call customer service and talk to a real life person who not only guided me through the claim for reimbursement but was compassionate in asking me how my dog and myself were doing while figuring out care. that was an extra that i truly wasn't expecting but it felt good to know that i was being viewed as more than a claim. I highly recommend them not only is the coverage great but so is the customer service and the process is incredibly easy. Thank you pets plus for making a scary situation a whole lot easier to go through. Ps: Benito is going to be A-ok after some treatments that I can afford for him thanks to his coverage!!

Pets Plus Us insurance has stood by us through thick and in. Rosie, our cat went through numerous treatments and surgeries before Age 2 and we almost lost her but our insurance company held our hand all the way. Rosie is almost 6 and she is doing much better. We would recommend Pets Plus Us anytime.

Prompt handling of claim, great service

Thank you for your service, very happy I had an insurance for my dog

Outstanding customer service, no wait times when trying to reach a representative. Received pre approval within 24 hours and I was reimbursed in roughly 2 business days from the time of submitting my claim. Couldn’t ask for a better experience!