Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 804

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Tracy Rogers

First time using Pets Plus Us insurance, very happy to have them as my provider!

I had a very sick beagle on Christmas eve, and not wanting to wait until after Boxing Day for my regular vet office to be open I had to take Henry to the emergency vet hospital for treatment. We spent 13 hrs there and got home at 12:30am on Christmas Day. Thankfully he was okay after with some medication. I submitted my paperwork on Dec 27th and got my reply from Pets Plus Us on Jan 3/24 with our payment details. Excellent service, very happy I made the switch from Trupanion. Thanks from Tracy and Henry
5

out of 5

POSTED: | BY: Omar Alam

Affordable pet insurance!

A trial petsplusus insurance plan was provided to me when I adopted my cat from the local municipal shelter. I am glad to have decided to convert the trial plan into a continuous policy. For the past year and a half they have provided effective customer service and assistance with my claims. The rates are affordable for the age of my cat and they do not make a fuss when claiming vet bills. Highly recommend insuring your pet through Petsplusus!
5

out of 5

VETERINARIAN: Carter Vet

POSTED: | BY: Heather Ferguson

Amazing Service and Claim Process is Simple

We have had the pleasure of having full coverage for our Whippet since we got him 3 years ago. In that time we have had more than one emergency claim. The process for claims is very simple and easy. We have never had any trouble and the customer service agents are always extremely helpful and understanding. Pets Plus Us insurance saved our dog's life. Thanks for all that you do.
1

out of 5

POSTED: | BY: Alexander Husarewych

Scam

I'm disappointed with Pet Plus' misleading policy on euthanasia coverage. Despite claiming to cover actual costs, the reality is a mere $100 limit, leaving pet owners with unexpected financial burdens during a difficult time. This discrepancy undermines trust in their advertised benefits.
5

out of 5

POSTED: | BY: Sarah Mazza

Excellent Customer Service

We have had insurance through Pets Plus Us for the last 10 years. They have been kind, friendly and supportive throughout the duration. Our Doxie Bull and Chow Chow German Shepherd mixes came to us with several health issues and injuries. Pets Plus Us covered their claims fairly and promptly. We lost our Doxie Bull in July and our Chow mix last week. This has been a very difficult time for our family. The team at Pets Plus Us have been kind and supportive in our loss. Thank you so much. I would highly recommend them to anyone looking for insurance for their fur baby.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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