Pets Plus Us | Pet Insurance Review

Pets Plus Us saved us over $55000 over two Bernese Mountain Dogs between 2022 and the present. The first Bernese Mayday became ill with cancer of the spinal cord. She was 4 years old and was given 4 months to live. She started radio therapy (6 sessions) along with chemotherapy. After approximately six months was given a clean bill of health REMISSION! About 9 months later the cancer returned and we were back into chemo. Mayday did six more rounds of chemo and unfortunately succumbed to the disease. Pets plus Us reimboursed us 80% for her treatment. Last spring our other Bernese Stella tore a ligament in her back left leg and after several months of treatment was operated on to repair the injury. At the same time she was diagnosed with an enlarged gall bladder and needed to be seen by another specialist with follow up. All of these treatments were covered under our policy with Pets Plus U Leave it to say that the cost of the insurance has been covered many time over and that our furry friends have been well treated with the help of their insurance. WELL WORTH THE INVESTMENT ..

Getting pet insurance is not an expense that most people want to pay for. But my 2 year old Bernese Mountain Dog has had some health issues the past few months, that have resulted in $12k+ of vert bills since last October. If it wasn't for having Pet Plus Us, I don't think Lou would still be around! So I am very grateful. They are quick to return with a response, and quick to refund the money that I have had to pay up front. I would recommend to anyone!

I really don't trust this insurance company. Every time I submit a claim, you'll never know if they'll cover the costs or come back with something new and denying the reimbursement. They've changed my policy twice and both I've proved that they were wrong. I really don't recommend to anyone and look for a serious insurance instead of Petsplusus.

I've been a customer for over 7 years and suddenly and coincidently after my dog has been needing reimbursement for illnesses, they have discontinued my insurance and will only provide me with one that is 3x the price and with way less coverage. Before this change I was paying $50 a month for $1500 per illness/accident. Now they have offered me with $160 a month for $3000 max a year. I cannot change this plan without my dog's current conditions being excluded (what I need the insurance for). I cannot switch providers because my dog's current conditions will not be included. If I were to sign up with the same company for the first time I would pay $170 for $7500 yearly coverage. The kicker is that they knew in December that this was going to happen - before my dog's issues - but only told me in February, 1.5 months before I get to decide if I want to continue coverage. Needless to say, this experience has taught me that this is an insurance company. They are trying to make money, not trying to help me and my dog out.

We are going through a cancer diagnosis and treatment plan with our dog. The vet has been able to submit the documents directly for us and the approvals and payments are coming in very quickly from Pets Plus. It is making a stressful situation easier for us. I am very thankful for the Pet Plus Us group.