Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 786

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Cindy Van Meeteren

Extremely helpful

Absolutely impressed with the detailed information and assistance provided!!

POSTED: | BY: Terrell Gilliam

I am being charged 80$ and I do not have an account please refund my money and stop stealing from my account

5

out of 5

POSTED: | BY: Carolyn Fullerton

Pets Plus Us is AMAZING

Where do I even begin. It’s been the best investment into my dogs health. It’s allowed us to have the necessary diagnostics continuously done to give my beloved dog the best care possible. And my dog has multiple conditions that require constant monitoring and diagnostics. Thankful beyond words for the insurance you provide.
5

out of 5

VETERINARIAN: Brookeville veterinary clinic

POSTED: | BY: paul walsh

Very Easy Claims Process

I'm very happy with Pets Plus Us service interns of claims and the related process. It was very easy to submit, very self explanatory, and very quick to review and respond with the final result, including paying the claim. Very much recommend Pets Plus Us for your dog or cats insurance needs.
5

out of 5

POSTED: | BY: Diane Scudder Ord

Prompt compensation and customer service

For my first claim I was impressed with how quickly and easily I was compensated. I expected there would be a big fight for my puppy who had to have his kidney removed. I expected them to say it was related to a broken leg suffered from a dog attack which happened right before I signed up for insurance. When you call customer service for any enquires someone pleasant actually answers the phone! The monthly rates are very reasonable and the claim portal is very easy to navigate. I plan on staying enrolled for the life of my dog as long as rates doing go through the roof like other pet insurance plans I've used.
5

out of 5

POSTED: | BY: B Churchill

Pets Plus Us claim

Pet Plus Us insurance has been amazing to deal with for my dogs torn ACL treatment. The claims for treatment, including surgery, have been covered promptly and without question. The claims process is efficient, communication is clear and reimbursements are processed and deposited within a few days. The agents are friendly and knowledgeable and very compassionate. I would highly recommend this pet insurance company. 10/10

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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