Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 772

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

VETERINARIAN: Peel Animal Hospital

POSTED: | BY: Curtis Virgo

Hospital Bill

Thanks to Pets Plus US for the great job they are doing in ensuring that Smartie gets the best care and gets better as quickly as possible.
1

out of 5

POSTED: | BY: Sean McPherson

They will find any reason to try to deny claims

This company will happily take your money for years and then when a claim is made try to find reasons not to pay. Pre-existing conditions make sense but when they start to blame other ailments and issues on that issue just so they don't have to pay, it's criminal. Their customer service team is very nice and sympathetic, they may even agree that it's the wrong decision but they do not have a say.
5

out of 5

VETERINARIAN: Maritime Animal Hospital

POSTED: | BY: Marcus Alli

Pet Plus Us Rocks

It was a stressful time for us as not only did our silly dog accidentally crack his tooth, he was also getting really sick with vomiting and diarrhea. He wouldn't even eat stuff like chicken and ground beef so I was really scared and just wanted him to feel better. Pet Plus Us had our back. The claims process was easy and overall it was just one less thing to worry about.
5

out of 5

VETERINARIAN: Comfort and Care Animal Hospital

POSTED: | BY: Angela Glen

We are so thankful we chose Pets Plus

We have had Pets Plus insurance since day 1 of owning our Rottweiler Vincent after much research and they have been nothing short of spectacular for all 3 years of his life. Customer service is so kind, friendly and helpful every time you call (and I have called a LOT). They have never made me feel as if they were looking for reasons to deny a claim, rather they seek to help and validate your claims. Of course - you need to choose the right insurance for you and abide by those rules but they are very helpful. Vincent has gone through 2 very serious TPLO surgeries, both within 8 months of each other, and both costing upwards or $5k each. Needless to say an unexpected cost of over $10k in 8 months would have been distressing for us. Each time Pets Plus was supportive, understanding, and due to the coverage we chose covered 80% of the cost and made it very easy to submit. Payment was made within the month for both claims. We would absolutely recommend this outstanding company to insure your pet. Any cost is worth it for the service you get. Thank you sincerely!
5

out of 5

POSTED: | BY: Karen Daniels

Claim

My boy was recently diagnosed with ARVC, a heart condition know predominately in boxers. Having PPU Insurance has given me the peace of mind to get him the best care I can and not have to think twice about it. I truly am happy I have it. This last claim was for a 24 hour emergency vet visit.

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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