Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 772

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Colin Smith

Prompt service for a significant claim

At 9 months of age, our English Bulldog (Ollie) was diagnosed with prolapsed urethra a condition causing him serious blood loss and surgery was an immediate requirement. A brief telephone call to Pets+Us served to confirm coverage for the required surgery. Post-surgery, we filed our claim with Pets+Us via a very straightforward electronic claims procedure and the claim was processed promptly with cheque received within 2 weeks. We are well pleased with the level of service and professionalism re how our claim was handled by Pets+Us.
5

out of 5

POSTED: | BY: Mary Linington

Pets Plus Us gives fabulous service.

I recently put in my first claim to Pets Plus Us. Having dealt with Pet Plan and Pet Care in the past, I was expecting the whole process to take weeks. Yet in only a couple of days I heard back from them and in less than one week from making the claim the money had been deposited in my bank account. I couldn't believe how fast their service is. I am so impressed!
5

out of 5

POSTED: | BY: Andrea Palmer

Thank goodness for pets +us!!!

I am so thankful i chose pets+us for insurance coverage for my cats. They responded quickly when i submitted a claim for my cat Rokko who had cancer surgery. They were so kind and helpful on the phone as well!!bravo!! I would recommend them to anyone who loves their pet!
5

out of 5

POSTED: | BY: Tamara Jaswal

So happy we went with this company!

Our beloved cat Samuel L. Catson decided one day to eat some random food morsel on the kitchen floor and in doing so made his tummy upset. His tummy got so upset that he could no longer go #2, not for a while in fact. As you can imagine this caused him great discomfort. So we took our little Samuel L.Catson to our favorite vet and they fixed him up in no time. Initially I dreaded having to deal with another insurance company, but they honestly took all the hassle and worry away. They had very prompt service and very pleasant staff to guide your way.I honestly couldn't recommend this company enough to you.
5

out of 5

POSTED: | BY: Nicola Stunt

Pets Plus Us! Highly Recommended!

When we adopted Opie, our precious 12 week of Neopolitan Mastiff, our vet had us enrol in the one month free trial with Pets Plus Us! That decision was something that would become a godsend! We didn’t realize what a life saver it would be! Not only for beautiful Mastiff but also to protect our savings and future savings against unseen concerns. Our family had previously had a very healthy Bull Mastiff who had lived a very long, healthy life. Adopting a dog with health concerns did not cross our mind when I feel in love with our new family member! Shortly after his initial check up Opie started showing issues with his eyes, skin, allergies and the worst to come was he was examined and found to have bilateral hip dysplasia. We purchased the 80% coverage through the Accident & Illness insurance, and hoped we wouldn't need to use it anymore anytime soon. Well turns out we submit a claim monthly for his pain medicine, eye drops and other miscellaneous ointments and potions. AKA thousands of dollars later! Having pet health insurance certainly helped take some of the stress out of having our dog undergo 3 cherry eye surgeries, eye ulcer surgery and pain medication to manage him until he hits maturity. He has a hip surgery in his future, in the meantime, Pets Plus Us gives us the coverage to medically manage his pain. I would highly recommend Pets Plus Us to anyone looking for pet health coverage!! Thank you for being there for us!

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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