Pets Plus Us | Pet Insurance Review

I bought an adorable miniature poodle at three months and friends encouraged me to get pet insurance. I was sceptical at first. Some years ago I had cats who were very healthy up till there last year (they were 17 when they died). I had diligently paid my premiums into a competitor's plan and when I needed to claim, I received very little assistance.Anyway I decide to join Pet Plus Us. When puppy was 4 months old it was obvious he was having difficulty. He was diagnosed with bilateral lateral displacement of the patella, a congenital problem. he required surgery straight away followed by rehab. At 10 months he had to undergo a more definitive surgery and is now signed up for more rehab. I have been so impressed with Pet Plus Us. At this point I have contributed to the plan for 9 months and they have reimbursed me for the significant costs that my puppy has incurred. The staff are polite and helpful and payment is very prompt. I would highly recommend this company.

I am so thankful that I applied for Pets + Us when I did! My 1.5 year old mutt started to limp shortly after we got coverage and what we thought was just a sore leg blew up into arthritis+ surgery+ rehab. Her surgery alone was $4000, and Pets + Us helped cover everything. Because of this we have be able to put Bella into hydrotherapy and have laser treatments done as well. We hope that she will have a long and pain-free life.

I recently bought a baby pomeranian home - my very first pet. My brother told me to get insurance because his friends has experienced illness/accidents that costed them a fortune. I decided to look up the reviews of multiple pet insurance companies and decided to settled for PetPlusUs. All i can say is that im truly thankful that i bought insurance early on because my puppy broke her leg within the first month of having her. PetPlusUs was helpful throughout this process on the phone and via email. In the end i was able to get back 80% of my surgery cost back (a check of slightly over 3k!!). My dog is all better now but had to go in for routine xray scans which cost $170 each time and I also recieved 80% of the costs back. Overall a great insurance company with great customer service.

Our little Jack Russel Terrier puppy Jack who had always been in perfect health and pretty god at staying out of trouble, unexpectedly got into a bottle of ibuprofen one evening while we were out to dinner. We discovered the travel sized Advil bottle chewed open and a few pills on the floor, and had no idea what to do. It was too late to call friends, and we didn't know if it was a danger, or if anything was wrong, because our sweet little Jack was jumping around and playful as usual. After trying to find answers online, we were not sure if this was an emergency. We remembered the helpline with our insurance plan and decided to call. They quickly answered even though it was by now 2 am, and asked for some specifics about what happened, they were compassionate and thorough. They then put me on hold while calling the poison control line and came back to confirm this could be really serious, that I should not wait for symptoms to appear and get to a hospital immediately.They were calm and supportive but convincing enough that I figured out where there was a 24 hour hospital and took him in right away. Little did I know that this was a potentially fatal situation. Had I not called them and had their good and thorough advice, Jack may have died. The vet taking him in explained we had two choices get him into treatment right away, which involved immediate admittance and payment, or take him home, however she explained if we took him home by the time symptoms would appear it may be too late. He might be at risk of kidney failure. I was at a loss, knowing we had the insurance in place to back us up financially helped us make sure we got him into immediate treatment, and we were extremely lucky we did at that time. He had in fact been poisoned and several days later, we saw how dangerous this had been. The treatment didn't take after the first 24 hours so we had to run more tests and admit him again for another 3 days. Without our coverage it woudl have been financially devastating. We received the refund for the first hospital visit before Jack had even fully recovered and we received the follow up reimbursement in full within 5 days from submitting them. No questions asked. In addition, during the process I had tweeted PetsPlusUs thanking them for the support and the product, i was so devastated as we waited news of how he was doing, that I didn't know what else to do.

I recently enrolled my 4 year old bluenose pitbull with PetsPlusUs. The service has been amazing and the staff have been very accommodating. My dog somehow managed to tear her ACL ligament on her right knee. The expenses for the surgery and post-care medications were over $3000.00 . PetsPlusUS covered and paid the veterinary hospital directly and I had to pay the remainder. Apporximately 2 months later, my dog tore her ACL ligament in her other knee, that surgery and post-care cost once again over $3000.00 . Once again, PetsPlusUS paid the veterinary hospital directly and I paid the remainder. The staff have always been helpful and assist in any way possible. I recommend this insurance company to everyone and all my family/friends with pets.