5
out of 5
POSTED: | BY: Sheila Morley
Excellent
Best thing I ever did was get this insurance for my 3 Retrievers.....love you guys
4.1
out of 5
Number of reviews 813
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
4
out of 5
POSTED: | BY: Candace
Super friendly, slow to underwrite
My dog tore her ACL and had to have surgery. PetsplusUs didn't finish underwriting the claim until 8 weeks after the surgery date due to a lack of medical history (which I had to get for them). However, they did cover their portion and were very helpful and friendly when I did have any questions.
5
out of 5
POSTED: | BY: Shannon Kendall
I'm so happy I have insurance
My German Shepard boy Apollo just recently had to have a knee surgery. He is recovering really well. Hopefully in 8 more weeks he will be running and enjoying summer. I am so happy I have insurance for both of my dogs. I would have had to wait to do his surgery if I didn't. I am very impressed with Pets Plus Us for the way our claim has been handled. I sure wasn't expecting them to actually phone me and ask how Apollo is doing. Thank you for asking. I have recommended Pets Plus Us to many of my friends and clients as I'm a dog groomer.
5
out of 5
POSTED: | BY: Shannon
Excellent Service and Informative
We purchased a policy with Pets Plus Us for Chalka as we were impressed with the level of knowledge and advice we received when investigating coverage. This companies customer service reps were extremely informative, helpful and knowlegeable. Their premium was competitive and they have a lot of extras that the other companies don't have.
5
out of 5
POSTED: | BY: Sue G.
Great Customer Service
We got free insurance with our first rescue and during the trial Zoe had parvovirus. We decided to purchase the insurance and glad we did because Zoe got epilepsy and it was covered. After Zoe passed, we recently rescued another dog which had his front right leg amputated as a result of a shotgun wound. Pets Plus Us underwrote his coverage and to our surprise there was no pre-existing exclusions for complications with his amputation although there is still a small piece of bullet lodged in the right shoulder. We researched the coverage of our previous company and Pets Plus Us and found their coverage easier to understand and there help on the phone very good. We have submitted one small claim which was paid in almost half the time as our previous insurer. Recommend insurance to everyone with a rescue and Pets Plus Us has been very good to deal with.
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.