Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 772

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Leigh-Anne Gartner

Would never own a pet with out insurance

I have had Louise since she was just hours old. She was an orphaned kitten that I hand raised and bottle fed. When she was just over a year old my husband and I went away on vacation, after a few days the house sitter let us know that Louise had been vomiting after eating. When we got home, I could tell right away Louise was not well. She was swallowing over and over, crying in pain, and drooling. I brought her to the veterinary clinic, where with x-rays it was determined she had something lodged in her esophagus. Off to the specialty hospital we went for an endoscopy, they had to put a camera down her throat and into her stomach to see why she couldn't swallow. It turned out to be pieces of her food that were stuck. They also determined that her esophagus had very little almost no motility. The muscles didn't move and contract the way they should to make her swallow. They were also able to diagnose her with low/non functioning lower esophageal sphincter. So the bottom of her esophagus did not close all the way as it is supposed to. This was causing stomach acid to splash up into her throat, irritating her esophagus, and likely cause the low motility. We decided to treat her with a strong antacid, as well as a medication that would hopefully increase the muscle contraction and therefore motility of her esophagus. This helped, but Louise continued to vomit and regurgitate regularly, and have episodes of food getting stuck, she would become painful, dehydrated and required hospitalization multiple times, over the next 2 years. She had multiple ultrasounds, multiple endoscopy procedures, and lots of trial and error with medications and types of food that would agree with her. It was difficult watch her choke and struggle so often. The most recent episode of choking, she was hospitalized for almost a week, because we couldn't get the pain under control. The radiologist at the hospital recommended we try doing a fluoroscopy swallowing study, to figure out exactly where and why food always gets stuck. At last Louise was diagnosed with a hiatal hernia. The hole in her diaphragm for her esophagus was much too large, and part of her stomach was up in her chest. This is a rare condition in dogs, but extremely rare almost unheard of in cats. It was decided that Louise would go to surgery. During surgery, Louise had a stomach tube placed into the side of her abdomen, to facilitate feedings while she was recovering.
5

out of 5

POSTED: | BY: Megan

Wonderful company!

We have a Chesapeake Bay Retriever who just turned 2 years old. At 6 months, he was diagnosed with entropion and has required 3 corrective eye surgeries and numerous other vet appointments. PetsPlusUs has given us the peace of mind knowing we could proceed with all of his surgeries. He's 100% now and we are so happy. Every time I call or email PetsPlusUs their first question is always to ask how Walter(our pup) is. They never make us feel bad or guilty for using the insurance. Without hesitation I would insure any other pets through PetsPlusUs. Truly a wonderful company that made our tough situation so much easier!
5

out of 5

POSTED: | BY: Megan

Wonderful company!

We have a Chesapeake Bay Retriever who just turned 2 years old. At 6 months, he was diagnosed with entropion and has required 3 corrective eye surgeries and numerous other vet appointments. PetsPlusUs has given us the peace of mind knowing we could proceed with all of his surgeries. He's 100% now and we are so happy. Every time I call or email PetsPlusUs their first question is always to ask how Walter(our pup) is. They never make us feel bad or guilty for using the insurance. Without hesitation I would insure any other pets through PetsPlusUs. Truly a wonderful company that made our tough situation so much easier!
5

out of 5

POSTED: | BY: Tammy Ball

I'm so glad I have Pets Plus Us insurance.

I picked up two kittens (Flip and Flop)from a rescue shelter and luckily they came with a free trail of pet insurance. One of the kittens(Flop)is that kitten that will be my forever problem cat. Within a day of being home his eye started to puss and swell and need attention. After 6 weeks of Vet visits and two surgeries on his one eye, he can partially see out of it and he is doing well. It cost over $2500 ans Pets Plus US covered the 80% no hassles. The Vet sent all the paperwork in and within 10 days the payment was in my bank account. Move forward one year same kitten (FLOP)has somehow broken both his back legs. (indoor cat and a growth plate problem?? Who knew) He needed multiple x-rays Vet visit and Pain meds. It took over 3 weeks to see the Specialist who completed a bilateral hip joint removal. He is almost back to himself minus the hair not fully regrown.(he looks like he's not wearing any pants ... really funny) Pets Plus Us fully covered %80 of all the expenses no question no hassles, the vet sent all the bills in a I had full payment within 10 days the cost was up over $3000 this time. It was wonderful how fast and easy it was to claim. I think this is the best insurance I have. To top it off they have called to see how the FLOP is doing!!
5

out of 5

POSTED: | BY: Dmitry

Excellent Insurance

I got Pets Plus Us insurance shortly after adopting adorable puppy Molly. 2 weeks later she had an accident and her front leg was fractured. The vet at emergency hospital recommended to leave Molly overnight for additional assessment in the morning. Next morning I've received a phone call and was told Molly needs surgery asap. Everything went great and she recovered completely. I paid almost $5,000. When Molly was discharged I sent a claim request to Pets Plus Us. Without any problems at all I received reimbursement 2 weeks later. Without Insurance I would probably recover from this expense for a year or more.I hadn't had any experience with Pets Insurance companies before, but will always use and recommend Pets Plus Us.

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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