Pets Plus Us | Pet Insurance Review

My three-year-old cat, Roxie, was suddenly unable to keep food down and obviously in considerable discomfort. After three visits to the Veterinary hospital and various tests, including blood and X-ray, nothing definitive could be found, and a prescription diet was recommended (all of which Roxie turned up her nose at) along with broad-spectrum medication for GI inflammation and anti-nausea pills (giving Roxie meds should require wearing a kevlar vest and a fencing mask). Our local animal doctors and their staff are truly wonderful, but poor Roxie became more anxious and miserable with each visit. I submitted claim after claim within a period of three weeks and finally called Pets+Us to find out if I might have reached a submission limit within a time range. I was assured that all legitimate claims are accepted. I'd also like to point out that all staff I've spoken with at any time are incredibly helpful, courteous, knowledgeable, and express concern for your sick pet. Their questions reflect the fact that they care about animals (the staff I've spoken with have their own pets). Submissions of these most recent claims were processed and reimbursed within a matter of days, following speedy notification. I'm particularly grateful for my policy choice, which offers 90% reimbursement ($100 yearly deductible), given Roxie's accident and injury incidents during her first two years. (She's less rambunctious now that she's a millennial.) I would unhesitatingly recommend Pets+Us for stress-free insurance. Who needs added anxiety when there's already more than enough with a suffering animal? My continuing thanks to everyone at Pets+Us.

I got pet insurance through Pets Plus Us when I adopted an older dachshund from a rescue. I didn't use it for the first two years, but this year I am thankful that I have insurance for him. Without insurance, he would not have received care for his intervertebral disc disease as I could not afford to treat him. Pets Plus Us has been very cooperative through his whole treatment. Every time I call the person on the phone is helpful and gives me clear information on what is going on with his policy. Whenever they receive a claim, they email me saying they have received it and are processing it. Payment was received within 2-3 weeks. If the cheque was going to be large, they sent it by certified mail. I'm so glad that I signed up for pet insurance because with out it my dog may not have been here with me today.

We have two Great Danes and Pets Plus Us has been amazing for us. We got started with both them and a competing company on trials through our vet. Only days after getting full coverage our boy at 5 months old was in serious neck and spinal pain. After 3 specialist and lots of testing he now sees the Dermatologist every few months with severe allergies. The other provider wouldn't cover anything and luckily Pets Plus Us was there every step of the way! We've had nothing but fantastic customer service and coverage. It's been great knowing you are dealing with people who care instead of just people doing a job.

It is wonderful to know that there is help available when you need it for your blessed pet. Without pet insurance, senior citizens (which we are) would not be able to help their pets have a great quality of life. This is the first time we ever had kept insurance for our labs.

Couldn't be happier with our pet insurance company! Fantastic customer service who's always available to answer our smallest questions. They have made it easy to be a responsible pet parent...thanks for everything you do!