Pets Plus Us | Pet Insurance Review

Overall, my only complaint would be the underwriting time could be quicker, but once everything got rolling they were very quick to get the cheque to me. Jamie McLellan was an amazing help with everything!

I work in the vet industry and have always recommend Pet Insurance, I decided to sign up my own animals and with my current affairs with my dog thank goodness I did, an MRI, Spinal Tap, Chemo treatments and multiple drugs later Pets Plus Us stands by me and helps me with their awesome coverage and even sent a personal email asking how my little man is doing, super happy with them!!

I submitted a claim on my accident policy in December 2015 when my dog was limping after being out playing. I was told after a couple of months that more information was needed so I obtained that from the vet and submitted it. No follow-up has occurred beyond April 2016 when I called once again. The company did not reach out to me. The claim was not filled and no explanation has been given. The possible return would have been about $300 which I didn't think was very big. I also have had 3 pets insured with this company for 3 years with no other claims so I will be switching providers. I could not be more disappointed in this company. The only nice thing I can say is that they have lovely graphic design on their plan packages.

We own a 2 year old Chesapeake Bay Retriever that was diagnosed with entropion at 6 months. He's needed 3 corrective eye surgeries, not to mention multiple vet visits. Pets Plus Us helped us pay for all of his treatments. They never made us feel bad for claiming and always asked how Walter (our dog) was doing first, before anything else. The insurance has already paid for itself for years to come. Amazing company. I will continue to insure all my pets through Pets Plus Us.

Our dog came with 6 week insurance as a pup. We have never had insurance for our dogs before. Turns out, this particular dog came with parasites and we had a very large vet bill within 2 weeks of getting the dog. Petsplusus covered what the dog was insured for - $1000. Good thing was that when we signed up for continued coverage, none of this was deemed a preexisting condition. We have had a rough year, with numerous vet visits. Having the insurance has been very helpful. Petsplusus has been very professional and straightforward. Am pleased with the company.