Pets Plus Us | Pet Insurance Review

I got pet insurance through Pets Plus Us when I adopted an older dachshund from a rescue. I didn't use it for the first two years, but this year I am thankful that I have insurance for him. Without insurance, he would not have received care for his intervertebral disc disease as I could not afford to treat him. Pets Plus Us has been very cooperative through his whole treatment. Every time I call the person on the phone is helpful and gives me clear information on what is going on with his policy. Whenever they receive a claim, they email me saying they have received it and are processing it. Payment was received within 2-3 weeks. If the cheque was going to be large, they sent it by certified mail. I'm so glad that I signed up for pet insurance because with out it my dog may not have been here with me today.

We have two Great Danes and Pets Plus Us has been amazing for us. We got started with both them and a competing company on trials through our vet. Only days after getting full coverage our boy at 5 months old was in serious neck and spinal pain. After 3 specialist and lots of testing he now sees the Dermatologist every few months with severe allergies. The other provider wouldn't cover anything and luckily Pets Plus Us was there every step of the way! We've had nothing but fantastic customer service and coverage. It's been great knowing you are dealing with people who care instead of just people doing a job.

It is wonderful to know that there is help available when you need it for your blessed pet. Without pet insurance, senior citizens (which we are) would not be able to help their pets have a great quality of life. This is the first time we ever had kept insurance for our labs.

Couldn't be happier with our pet insurance company! Fantastic customer service who's always available to answer our smallest questions. They have made it easy to be a responsible pet parent...thanks for everything you do!

Amazing company, everything a pet health insurance company should be!! Knowledgeable, friendly & helpful staff who truly care about their clients and have no limits when trying to help us. They are true to their word, up front and honest. We couldn't ask for more....Thank you for being there for us Pets Plus Us :)