Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 772

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: P K

Great fit

Wonderful service Simple to use and available support whenever you or your caregiver needs. Fast refunds and the option to pay vet directly. Would never had thought I needed the coverage so soon but so thankful I have. Low deductible options means I can continue care without breaking Bank. I covered both my pup's. Don't regret.
4

out of 5

POSTED: | BY: Lisa

Quick turnaround time

We purchased insurance in the beginning of the year, and not even 2 weeks later our dog suffered a torn cruciate! We didn't have the underwriting process finished by the time our claim went in but that didn't stop them from simultaneously finishing the underwriting and processing our claim. We are new to pet insurance and they are so friendly on the phone, which is helpful because we had so many questions! We never felt like we were a bother, and they provided us with answers we needed. Feel very lucky to have PPU in our lives, and our dog definitely gets a second chance at life because of them :)
5

out of 5

POSTED: | BY: Lindy Molnar

Great!

Couldn't be happier about their coverage and how quickly they processed our claim.
5

out of 5

POSTED: | BY: Phyllis Bright

Claim revisited

My claim for behaviour training for my dog was initially refused, but someone took another look, and it was accepted. I really appreciate that. The staff on the phone are great and the people who write the letters are very informative. PS - at the bottom of this form, when i answered the question about receiving special offers, there was no opportunity to put my province in; only states were indicated.
5

out of 5

POSTED: | BY: Joan King

Always there for my dog and myself

My young dog is healthy but I know that if I needed Pets Plus Us they would be there to help me returning my loved dog to her health. They are always willing to talk and explain and I would never hesitate in recommending them to any new owner. If you have health insurance for yourself, why shouldn't your best friend have the same.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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