Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 772

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
4

out of 5

POSTED: | BY: Leticia Ardon

Great Service, some tweaks required.

The customer service is great. The only negative is that the vets can't get reimbursement directly and that there's a limit in coverage. I hope this is something that is being worked on. Either than that I had a very good experience.
5

out of 5

POSTED: | BY: Michael Ling

Best in the business

We lost our dog of almost 17 years recently and Pets Plus Us processed our claim within two weeks and we also received a personally signed card from the staff to express their condolences.
1

out of 5

POSTED: | BY: Sherri

The 6 week trial insurance is a scam

I adopted a rescue kitten in October 2017. Sadly he was sick and within days I had to take him to my veterinarian. As he was supposedly covered by a 6 week trial insurance policy with Pets + Us, I submitted the veterinary bill of $165 to the company for reimbursement. I just keep getting a copy of a stock letter (one in November, one in December and one in January) from the company saying they are unable to process my request as the are missing "all medical history" for the kitten. He was 10 weeks old and a rescue when I adopted him! The company has everything I have.
5

out of 5

POSTED: | BY: Tina Duncan

Very quick turnaround for payment.

Very good service.
5

out of 5

POSTED: | BY: Germaine Gramuglia

Great reliable people......!

Fast and fair resolution to claims! Very reliable, professional and helpful! Friendly service!!! Even my dog send them a few licks!
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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