Pets Plus Us | Pet Insurance Review

While this happened nearly 2 year ago, it still brings a lump to my throat at what "could have been." Our dog Mocca -- at the time a 9 month old puppy -- managed to slip her collar and run out into traffic. She was hit by two different cars, but thanks to the emergency vet clinic, our normal vet, and some divine help, she ultimately made a full recovery. PetsPlusUs made it EXTREMELY easy for us to simply go forward with all the vet's recommendation to help in Mocca's recovery. Making the claim was extremely easy -- just have the printed form with the policy number, let the vet fill in what was required for Mocca's care, and submit the forms. Within days, the claim was processed and the funds were back in our hands.

We’re owed over $4K and they are refusing to pay me. They look for every little loophole they can find. They’re claiming my dog had a brain disorder before he was insured even though he wasn’t diagnosed with it. A vet made mention that there’s a suspected disorder but nothing confirmed and they used that to get out of paying me all the while one of their staff that knew what was going on said it would be covered. Pretty brutal business ethics. They have nice happy pics of pets all over the place but they’re just like any other insurance company when it comes down to it. I still can’t believe what they pulled on me. Next up is a news station as they would love to hear my story these days! Don’t do it folks! Your better off without it! Trust me

I forwarded a claim last week and immediately received an e-mail confirming that it was going to be reviewed. The next day, another e-mail with detailed explanations of each receipt that was presented to the insurance with the amount covered by Pets Plus Us. Fast, detailed, I am extremely pleased to know Kita is in such good hands! Thank you so much.

Besides routine vet visits that are always covered (few hundred dollars a year) My Rottie needed the TPLO surgery for his knee that was almost $5,000. After submitting the forms money was in my account 4 business days later, no hassles or anything. I am really happy I never have to make a tough choice with my dog due to finances since he is fully covered.

they are always helpful, warm, friendly and kind customer services and there services do help you save lots of money on the vet.