Pets Best | Pet Insurance Review

Our dog has had a few issues lately that caused us to take her to the vet hospital or emergency. We are so grateful to have this insurance! We would not be able to give her the same level of care without it. They are prompt and professional and the coverage is excellent.

I would never recommend Pets Best to anybody who cares about their fur baby. They are slow with claims and on top of that, raised my policy by 42.15% and would not explain to me why or provide me with a breakdown. Make sure you do your homework on these companies because they trap you after the first one.

Great process! Efficient, thorough, quick

After several years of having a policy, this company never paid one claim. Their excuse was always “contacted veterinarian for more information.” According to the vet they never contacted them, and they never paid a claim. Total waste of money.

I recently filed a claim with Pets Bets Insurance and was thoroughly impressed. Here’s why: 1. Submitting my claim was a breeze. Their online portal is user-friendly, with clear instructions and a straightforward form. 2. I received my reimbursement within just 10 days, which was faster than expected and extremely convenient. 3. The customer service team was responsive and helpful. They quickly addressed my questions via phone and email, providing knowledgeable and empathetic support. 4. My policy covered a wide range of treatments, from routine check-ups to emergencies, providing peace of mind during a stressful time. 5. Pets Bets Insurance was upfront about coverage and exclusions, keeping me informed throughout the process with no hidden surprises.