Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,061

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cecilia

Best idea

This insurance policy was a good idea for us. We were not sure if we should get a policy when our dog was younger. But we were hearing about the costs of vet care, especially surgery and decided to get it. Pets Best has been expensive, and goes up as our dog ages. But we kept with it. Unfortunately our dog needed two major operations plus a cardiac work up. If it wasn’t for this insurance I wouldn’t even known how to pay for any of them. So I give it five stars.
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5

out of 5

POSTED: | BY: Edward Coyne

Sent in numerous claims for my ill…

Sent in numerous claims for my ill dog…handled judiciously and in a timely manner.
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5

out of 5

POSTED: | BY: Crissy Enderle

Pets Best has been nothing short of a…

Pets Best has been nothing short of a pleasure to deal with. They've paid nearly $7000 towards my dog's surgery and illnesses. There was never any issue with price, coverage or reimbursement. If you're looking for pet insurance, this is absolutely the company to use.
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3

out of 5

POSTED: | BY: Roxanne

It’s alright not sure yet

I give a three because I thought the wellness would have covered more. Maybe if I get the preventative medication that would be covered. I’m not 100 percent. I would like the pre existing condition to be listed as well and when they would go away.
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5

out of 5

POSTED: | BY: Katheryne McWhorter

Really fast turn around time

Really fast turn around time - I submitted my claim, it was approved within a couple of days. Everything that they said would be covered was - no complaints
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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