Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,990

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Janie Youderian

Ease and responsiveness with claims

Pets Best has been timely in their reimbursement of claims and thorough in their explanations. I am very pleased!
5

out of 5

POSTED: | BY: Jennifer

Pets Best has always been there when we…

Pets Best has always been there when we have needed it. Filling a claim is super easy and so is getting reimbursed. My only advice is read your coverage well. Specialty things like physical therapy can be a bit tricky but overall great experience.
5

out of 5

POSTED: | BY: Myrta Darnell

At first I wasn't sure what to expect

At first I wasn't sure what to expect. I did a lot of research on different companies before getting insurance. I'm so glad I picked Pets Best. Our rescue puppy has recently come down with a serious illness and because we got insurance (which seriously is inexpensive), we have been able to do everything we can to make her better.
5

out of 5

VETERINARIAN: Vet Stop Animal Hospital

POSTED: | BY: Dotti Gilmore

Good news

So happy that I have pet insurance. Sure has helped me take better care of my baby with Pets Best’s help. Pet insurance isn’t cheap but in the long run if your pet has problems, well worth the cost.
5

out of 5

VETERINARIAN: VCA Burton Animal Hospital

POSTED: | BY: Lora Fletcher

Great Pet Insurance!

New to the pet insurance industry last year, I compared several companies. I chose Pets Best and could not be happier. Their claim process can easily be done on my phone and payments after my deductible are very prompt. Highly recommend!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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