Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,990

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Pam Zurawlow

Grateful Pet Owner

"Choosing Pets Best to insure our dog Kora has been one of our best decisions. It has allowed us to get the best care for two unforeseen surgeries that would have been otherwise unaffordable. The claims are easy to submit and payments are made quickly. Customer service has always been extremely professional and helpful. We can't thank Pets Best enough for helping to keep our loved pet healthy and happy."
5

out of 5

VETERINARIAN: Sheridan Animal Hospital

POSTED: | BY: Candis Bartz

Claim

Claims are easy to make and response time is usually the same or the next day. Claim is resolved and paid within 10 days. The staff is very cordial and knowledgeable as well.
5

out of 5

POSTED: | BY: Jackie Guezille

Fast and easy surgery reimbursement

Thanks to Pets Best, I could quickly and easily book my dog's TPLO surgery without having to worry about being able to pay for it. I had opted for higher coverage this year and am so glad I got it. Pets Best responded quickly to my claim and reimbursed within days after receiving the medical records.
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5

out of 5

VETERINARIAN: Newtown Veterinary Specialists

POSTED: | BY: Jacqueline Guezille

Easy and fast reimbursement!

Thanks to Pets Best, I could quickly and easily book my dog's TPLO surgery without having to worry about being able to pay for it. I had opted for higher coverage this year and am so glad I got it. Pets Best responded quickly to my claim and reimbursed within days after receiving the medical records.
5

out of 5

VETERINARIAN: Golden Paws Animal Hospital

POSTED: | BY: Diane Slaven

Happy with Pets Best

I wish the reimbursement was a little quicker but I’m very satisfied with Pets Best overall and I definitely recommend them!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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