Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,093

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Suzanne

Solid Company, Competitive Pricing, offers many options

Pet's Best has been great for us-we adopted our Greater Swiss Mountain Dog at the age of 3 and he is now 10 years, 5 months old. It is easy to use the app, they offer many coverage options and limits(others do not) and are very responsive. When I have spoken on the phone they are courteous, knowledgeable, and compassionate. I highly recommend them for pet insurance.
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1

out of 5

POSTED: | BY: Bryan

stay away

I was a member for years. My one claim for surgery was turned down. Having me pay into a system for years that then turns down my claims is a scam.
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5

out of 5

VETERINARIAN: Animal Medical Clinic of Spring Hill

POSTED: | BY: Lois Parry

Good Experience

have had Pets Best pet insurance for 2 years now and they have paid almost all claims submitted to them. And the way I can do it right online is easy. I do not have the plan that includes wellness because I can't afford it living on one income. So they didn't cover my dog's dental. But all the other claims they covered. The price does go up annually because pets get older with possible more problems. But I still recommend them for your furry family. "
5

out of 5

VETERINARIAN: Banfield Pet Hospital

POSTED: | BY: Delmar Weathersby

Pet Insurance Policy

My dogs is developing arthritis in his front joints and requires frequent injections in order to treat the symptoms. The injections are expensive but are covered under our insurance policy. Currently the costs are applied towards our deductible but once the deductible has been met we receive reimbursement for most of the costs. Getting our pet insurance several years ago with Pets Bests was a very smart decision on part. The policy has been a great help towards reducing surgery and treatment related expenses.
5

out of 5

VETERINARIAN: Whitestone Animal Hospital

POSTED: | BY: Alisa Tiona

Pets Best IS Best!

Pets Best has exceeded my expectations and I highly recommend them for pet insurance. Their customer care is prompt, professional, and complete. Their website and app are easy to navigate and I really appreciate their service. It's been money well spent!"
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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