5
out of 5
POSTED: | BY: Lori Osterweil
Decent company to deal with.
They’ve responded with generous amounts for my submitted claims.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,058
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4
out of 5
POSTED: | BY: Chileanseabass
I am relatively new to Pets Best and so…
I am relatively new to Pets Best and so far I am happy with our decision. We signed our 4 year old shiba and 2 year old shiba during the summer and it was super easy and I think pretty affordable. My dogs have always been in great health and I thought better late than never. I just received a reimbursement from one of our vet trips and I am pleasantly surprised how much they covered and I am grateful that I decided to go with Pets Best for pet insurance. I only gave them 4 stars for now because I have not been with them for very long (3 months).
5
out of 5
POSTED: | BY: Janie Ferrari
Petsbest has been great at handling our…
Petsbest has been great at handling our claims. They're kind when I reach out with questions and with this insurance I have peace of mind. Im so glad I chose them ad our insurance company.
5
out of 5
POSTED: | BY: John S
Pets Best insurance
Pets Best insurance, in my opinion, is one of the best insurance companies I have ever dealt with. I hear such bad complaints from friends about the insurance companies they have and I always try to steer them to Pets Best. Many have changed and are much happier!
5
out of 5
POSTED: | BY: John Cautillo
Spectacular customer service
Spectacular customer service. Communication is excellent. The EOB are very easy to understand. They are very fair and their payment of claims.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.