Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,464

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

VETERINARIAN: Banfield Pet Hospital

POSTED: | BY: David Plamondon

First claim

I would think when I provided the files to Banfield that they might scan them into their computer system so they have a copy of my insurance even though I do the paperwork but so they would know what is covered. I also provided the first doctors report at eight weeks for my pop. it just seems there copy of that is also missing. They put the basics date of birth first appointment but they did. As far as I’m aware and what they know while talking to them prior to today’s appointment they provide excellent care at the Creekside location in Draper. I just expected more as far as knowledge of the puppies history and insurance coverage in their file.
5

out of 5

VETERINARIAN: Animal Dermatology Clinic

POSTED: | BY: Jessica Brennan

Pets Best, the very best

"I feel reassured that y'all always have my back when it comes to my dearest Angelwolf. I have been a client for years and will continue to be. Thanks for helping my dog live her best life."
5

out of 5

POSTED: | BY: Kristin Dziergowski

Recent claim

My recent claim with pets best was processed within a few days with no questions asked. The reimbursement was exactly what I expected. Excellent insurance!
5

out of 5

VETERINARIAN: Rocky Shores Veterinary Hospital

POSTED: | BY: Meryl Rinelli

Highly Recommend!! 😊

"It's our 1st time using pet insurance and we are pleasantly surprised about the reasonable cost, as well as the efficient claims process start to finish! (If only HUMAN insurance was as easy!) I have recommended your company to several people!😊
5

out of 5

POSTED: | BY: customer

Best insurance ever!!

Had a huge emergency with our mini dachshund with a ruptured disk and paralysis on the hind end. Ended up with a giant bill. Thank goodness for this insurance. Easy to file the claim and a super-fast payment covering most of it. So grateful!!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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