Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,820

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Phylis Iqbal

Just Save for an Emergency

I'm a current subscriber and as soon as I hit my deductible; I plan to unsubscribe from this pet insurance and at this point all pet insurances. The amount I spend on a monthly basis is enough for me to save up for my senior dog's expenses because in the time I've been a subscriber, they have reimbursed me maybe $100. It makes no sense for me to pay hundreds to my vet and hundreds to Pet's Best. Everything is somehow not covered and they find a way to put the reimbursement amounts back into their own pockets.
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5

out of 5

POSTED: | BY: Linda Woods

The ease of providing documents and…

The ease of providing documents and filling out the needed information.
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5

out of 5

VETERINARIAN: Champlain Veterinary Clinic

POSTED: | BY: C CW

Great claim processing and reimbursement experiences

My dog recently injured her leg and we had to take her to the vet. I didn't submit the claim right away because we were focused on helping her recover from her injury and I actually forgot about it. A couple of weeks later, I found the vet receipt and submitted my claim - within two weeks the claim was processed, and my reimbursement had already been deposited into my account. This is a consistent experience with claim processing, and Pets Best is the best pet insurance that we've had for our animals in the last 20 years.
5

out of 5

POSTED: | BY: Jessica Caroline Gomes Noll

10/10 recommend

PetsBest was the most affordable option for my Doberman pinscher. Claims are easily made in the app or website, and the reimbursement is fast, with the values broken down. I will 100% buy it again for future pets.
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5

out of 5

POSTED: | BY: TamiJ

Pets Best Pet Insurance has been…AMAZING

Pets Best Pet Insurance has been amazing to work with. I have 2 dogs. One has had pretty good health, and the other one has experienced two accidents which would have been costly without insurance. It gave me an incredible peace of mind knowing that I could have her treated and did not have to worry too much about the cost. Pets Best has paid out exactly as they say they will. No hassle, no issues. I appreciate them and the representatives greatly.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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