Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,058

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: PHRMAT

Pets Best is NOT for Everyone

I have had pet best since my dog was only a few months am paying $375 a quarter as I originally was on the $1000 a year on the same plan. They increase prices depending on your dogs age and pre-existing conditions My corgi is now 3 years old I hit my maximums "for the year" in 1 visit which was ONLY: 1 yearly check up, 1 Bordetella shot 6 months of nexgard (they only cover $60 worth) even though it's preventative.
5

out of 5

POSTED: | BY: Ai Suzuki

Easy submittal and quick processing

Submitted a claim online and received the EOB a day later. The funds were deposited within a week. The whole claim submittal process was easy via their app.
5

out of 5

POSTED: | BY: daniel burk

They were always there when we needed…

They were always there when we needed them. Any questions I had were addressed and reimbursements were fast. It gave us great comfort as we were dealing with all the hardships with our pet. Thank you pets best you gave us another year and got our girl to 18yrs old.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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