Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: George Bruce

Customer Care Excellence

This company exceeds in customer care and ultimate caring for your pet's well being. I have had their insurance for many years with 100% satisfaction. They keep you completely informed about your claim and process it very quickly. Their insurance rates are excellent and give you the option of coverage for your pet. A great company. Get you a quote today.
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5

out of 5

VETERINARIAN: VCA Cherokee Animal Hospital

POSTED: | BY: Mary Jane Harmless

Bailey's Journey

Pets Best Dog Insurance has been an excellent and consistent partner in my dog, Bailey's, cancer journey and treatment. Their rates are competitive. They have communicated well throughout. Claims coordination has been a breeze. And, most importantly, they've reimbursed the claims submitted per policy. I am grateful to have them as a partner in support of my fur family! Dr. Mary Jane Harmless
5

out of 5

VETERINARIAN: Banfield Pet Hospital

POSTED: | BY: Debi Naccarto

Pets Best Is the Best

First time I've used Pet Insurance for my dogs and this has been a great experience. I'll never get a pup without insurance again. And Pets Best is the Best. Great Coverage. Affordable prices. Easy to submit claims. Quick turnaround. Thank you.
5

out of 5

POSTED: | BY: Eric Dahlquist

Couldn't be happier with Pets Best's Coverage

Couldn't be happier with Pets Best's claim response. Our little schnorkie (schnauzer/yorkie mix) suffered a traumatic episode with congestive heart failure. The LAST thing we wanted to worry about was following up on an insurance claim. Pets Best's response was timely, accurate, and everything was covered per our plan! Thanks Pets Best!!
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5

out of 5

POSTED: | BY: Stephen Cowden

We utilize the app to submit insurance…

We utilize the app to submit insurance for our puppies first wellness check and it was reviewed an explanation as the benefit came back and it was paid immediately. I can’t believe how fast and how accurate Best Pets insurance is.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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